Smoky Mountain Herbal Company
Pampering you is what we have in mind .

Frequently Asked Questions

1.	Do you make Vegan (all vegetable) products?
2.	Do you have a physical store where I can come?
3.	Are all items in stock?
4.	How do you determine shipping charges?
5.	Can I place my order over the phone?
6.	Do you have a printed catalog?
7.	When will my order be shipped?

1.	Do you make Vegan (all vegetable) products?
	Yes, we do. They will be labeled "Vegan".

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2.	Do you have a physical store where I can come?
	No, not right now. We are building one and will announce the grand opeining. We look forward to meeting you!

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3.	Are all items in stock?
	Yes, they are. All of our products are made on-site so there is no waiting, no back ordering, etc.

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4.	How do you determine shipping charges?
	The software that we use does an automatic calculation. We do try to package in as small a box as we can to save you money on shipping.

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5.	Can I place my order over the phone?
	Certainly! Just call us Monday -Friday at (423) 231-4338. You will receive prompt and courteous service.

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6.	Do you have a printed catalog?
	Yes, it is available by request only.

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7.	When will my order be shipped?
	All orders are shipped within 3-4 days of receiving the order.

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